Before sending
Is the item received, what information is needed and when should it be packaged?
GPE HELP CENTER
Find answers before shipping
Questions are grouped by action so you quickly know what to prepare and when to call for inspection.
Choose the correct question group
Do not use a general answer as a substitute for lot-specific inspection.
Price & weight
Factors that make up a quote and how to prepare package measurements.
Method
When to consider Air, Sea or Door to Door.
Packing
Packaging, dunnage, reinforcement and package labels.
Tax & documents
Data often need to be checked before declaring.
Post-send support
How to provide reference code and content to check.
From need to clear solution
The more specific the information, the faster and closer the inspection.
1. Send information
Provide shipment data or support needs.
2. Check
Compare goods types, routes, methods and related requirements.
3. Recommended
Advise on suitable options based on confirmed data.
Frequently asked questions
Is it possible to confirm the price right on the page?
No. Costs need to be checked according to goods type, weight, size, route and actual plan.
How is shipping time determined?
The schedule depends on the method, departure point, destination and processing conditions of each shipment. Gia Phu will check before confirming.
If it is unclear whether the goods will be received?
Please send product name, ingredients or image. Gia Phu will check before you pack and hand over.
GIA PHÚ EXPRESS
Need advice on actual shipments?
Send goods name, weight, size, sender and recipient. Gia Phu team will check before proposing a plan.