Product characteristics
Clarify whether goods need to be cooled, frozen or have a specific temperature range; Based on product storage instructions.
Goods requiring temperature preservation must be checked according to the product and the entire journey. Gia Phu receives information to advise on appropriate delivery capacity, packaging and delivery schedule before confirming the shipment.
Compare data and ranges before sending.
Consider by cargo and destination.
Know what to do before handing over.
Call or send product photos via Zalo.

The ability to send cold goods depends on the product, packaging and conditions throughout the journey. It is necessary to confirm the plan before removing the goods from storage and arranging a recipient.
Goods type, destination and desired time form the basis of consultation.
Send photos and questions directly to Gia Phu via Zalo.
Clarify whether goods need to be cooled, frozen or have a specific temperature range; Based on product storage instructions.
Compare insulation materials, stock layout and ability to maintain conditions over the expected time.
Check pickups, transit routes, wait times, and recipient coordination to limit disruptions.
01Send label photo, temperature requirements, expiration date and package specifications.
02Compare goods type, route, packaging and processing time before receiving.
03Arrange deliverer/receiver and storage conditions according to the final plan.
An insulated tank does not by itself demonstrate that the temperature is controlled throughout the voyage. It is necessary to confirm processing conditions at each stage and the product's ability to maintain requirements.
Only arrange goods ready for handover after the plan has been confirmed. The recipient needs to know the expected schedule and storage conditions upon receipt; Schedule changes should be announced immediately.
Not sure how the goods need to be packed or which option to choose? Send photos, package specifications and delivery address. Gia Phu will exchange according to your actual shipment.
Cannot confirm universally for all products and countries. It is necessary to check the ingredients, storage requirements, import conditions and actual plans before receiving.
It is not possible to conclude just from the type of box. Preservation ability also depends on the product, materials, packaging method, time and environmental conditions during the journey.
Please discuss before closing. Refrigerant materials may have separate receiving and handling conditions according to the mode of transport; Do not add without confirmation.
Heat level and retention must be confirmed by specific product and option. This page does not replace confirmation of the storage conditions of the shipment.
Should be sent as soon as planned, before packaging and taking the goods out of storage. Gia Phu needs to check the schedule, receiving ability and how to coordinate the two ends before handing over.


192 Tran Ba Giao, An Nhon Ward, Ho Chi Minh City. See more offices, warehouses and contact points in the Post Office Network.
Send information so Gia Phu can advise on a suitable plan.